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Dialogic PowerMedia XMS
PowerMedia XMS - Next-Generation Software ServerDialogic’s PowerMedia XMS is a powerful next-generation software media server that enables standards-based, real-time multimedia communications solutions for mobile and broadband environments. ...
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YouTube Channel
Dialogic YouTubeDialogic inspires the world's leading service providers and application developers to elevate the performance of media-rich communications across the most advanced networks. We boost the reliability of any-to-any network connection...
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Technology Brief Fax over IP Solutions
Solid Migration PlansAlthough often overlooked, fax services and applications need to be part of a solid migration plan for moving communications services from PSTN- and PBX-based networks to IP networks and unified communications environments. Re...
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Technology Brief Contact Center Connectivity
Efficient Multi-Protocol Network ConnectivityAs a leading provider of world class IP Contact Center solutions, Avaya enables enterprise customers to provide superior customer service on a global basis every day. Self-service interactive voice port...
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Technology Brief Security and Interoperability Issues
Issues to consider when enabling SIP services for the eEnterprise.VoIP adoption has flourished over the past decade, allowing companies to streamline their voice and data networks, drive efficiency, and enable new applications with great success. ...
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HD Voice
Are you ready for HD voice?Exciting opportunities have opened up in the mobile industry with the advent of wideband audio, commonly known as HD Voice. Although enterprises have gradually been moving to HD VoIP within their own networks, tight budg...
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Bringing Video to the Mobile Handheld Market
Evolution of the mobile wireless network.Here you will find useful background on the evolution of the mobile wireless network, discusses some of the challenges to be overcome to make video to the mobile handheld practical, and presents some exampl...
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Creating Streamed Video Content
Considerations for Creating Streamed Video ContentTo provide the best possible video quality to mobile users who are likely to be watching video on 3G-324M or other mobile multimedia streaming environments with restricted video rates, special care...
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Contact Center Outsourcing
Lessons from the EnterpriseEnterprises strive for service excellence to win new accounts and to serve existing customers, establishing long-term purchasing loyalty. The contact center, as the focal point of communications, is a strategic asset in ...
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TDM to IP Transition
Cost-Effective TDM-IP SolutionIn today’s transitional communications market, service providers need to be ready to deploy solutions that work equally well in both IP and TDM networks and that are easy to transition from TDM to IP. The multi-...
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Developing Next Generation Interactive Response Solutions
Developing and deploying next-generation interactive response solutions.Interactive Voice Response (IVR) systems have been a mainstay application for the delivery of automated self-service in the telecommunications industry for nearly three decade...
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SmartCall Suite
Fast Time to Market for Video ServicesSmartCall Suite is a sophisticated development and deployment tool, which has been empowered for fast video service delivery with the video streaming capabilities of Dialogic® Host Media Processing Softwar...
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Multi-Screen World Success
Finding success in a multi-screen world.The amount of video content available over IP networks is staggering, and viewing it is rapidly gaining in popularity. Traditional broadcast television continues to provide the bulk of video entertainment, b...
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Fax over IP
How does Fax over IP Work?This white paper briefly describes the T.30 and T.38 protocols, which enable fax to be sent over an IP network. The T.30 fax protocol was designed to be implemented over a network that provides relatively smooth and unint...
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Cloud Computing
Introduction to Cloud ComputingA common understanding of “cloud computing” is continuously evolving, and the terminology and concepts used to define it often need clarifying. Press coverage can be vague or may not fully capture the ext...
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Mobile Broadband
A new competitive paradigm for mobile broadband.In the race to expand mobile services to include broadband and multimedia, many mobile operators are championing a standard known as Long Term Evolution (LTE). LTE includes substantial changes to bot...
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Mobile Network Monitoring and Technology Challenges
Network Monitoring and Technology ChallengesNetwork monitoring is a primary type of monitoring activity taking place today. Monitoring connections across a network, whether packet-based or circuit-based, can include such diverse activities as supp...
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Mobile Video Users Experience
Quality of experience for mobile video users.Throughout the world, more and more people are choosing a mobile device as their platform of choice for watching video content. Some people use their mobile phones to catch the latest sports highlights,...
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Security Applications and Technologies
Security applications and technologies for IP communications networks.This white paper briefly highlights past network security issues, examines the shortcomings of existing security architectures that do not address the future’s security r...
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Deployment Considerations
SIP Trunking: Deployment considerations at the network edge.The move to Voice over IP (VoIP) and Fax over IP (FoIP) in the enterprise has, until relatively recently, been focused on communication within the private enterprise network. Now, some en...